It is well known that supply chain management is an integral part of most businesses and is essential to company success and client satisfaction. What makes our Supply Chain Management different and how does is it satisfy our clients? At Sprint, our main focus is outstanding Client Service for all our customers. We strive to boost our Client Service by providing on-time delivery for all services and offer after sale support all year round.
Supply chain management involves optimizing your operations to maximize both speed and efficiency. Supply chain processes are also changing to meet customer demand and expectation. Supply chain management has a huge impact on business. Good management can directly improve customer service. The right product and the correct quantity must be delivered in a timely manner, to pacify both producers and distributors.
If goods are not distributed on time, supply chain management branches of a company have to assure them that they will get their products as soon as possible.
Here are four ways companies are improving on-time delivery and consistently fulfilling delivery promises to their clients:
o Online Appointment Scheduling
o Proactive Order Management and Recovery
o Capacity Forecast Sharing with Carriers
o Carrier Allocation Management
Sprint, recently launched a new way to improve on customer satisfaction, this is BOLT. Check out our recent news on BOLT here: