Policy Resources

Environmental Policy

Sprint Logistics works hard to comply with the requirements of environmental legislation and has approved codes of practice and has subscribed to the government’s Make A CorporateCommitment (MACC2) scheme and has been accredited with ISO 14001.
Free PDF

Asset Management Policy

This Asset Management Policy provides a framework for the appropriate and effective management of IT, warehouse as well as building equipment (hardware and software) from procurement to disposal in Sprint Logistics.
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Sprint Complaints Policy

Sprint Logistics' policy is to provide a fair complaints procedure which is clear and easy to use for anyone wishing to make a complaint
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Employee Background Check Policy

Our employee background check policy refers to our guidelines for investigating our job candidates’ backgrounds as part of our hiring process.
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Equality and Diversity Policy

The Company recognises the need to provide a supportive and inclusive environment where everyone can reach their full potential and have a real choice to participate in and contribute to our activities and processes, without prejudice and discrimination.
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Information Security Policy

The Sprint Logistics Information Security Policy applies to all business functions within the scope of the information Security Management System and covers the information, information systems and networks, physical environment and people supporting these business functions.
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Quality Policy

Sprint Logistics Limited (the organisation) aims to provide defect-free products and services to its customers on time within budget. The organisation operates a Quality Management System (QMS) that has gained BS EN ISO 9001: 2015 certification.
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Equal Opportunities Policy

Sprint Logistics aim to be an equal opportunity employer and have a policy for this purpose. The policy covers all aspects of employment, from vacancy advertising, selection recruitment and training and much more.
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Anti-Bribery Policy

It is policy of Sprint Logistics to conduct business in an honest and ethical manner. As part of that, the company takes zero-tolerance approach to bribery and corruption and is committed to acting professionally, fairly and with integrity in all its business dealings and relationships, wherever it operates.
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Code of Conduct Policy

Our employee code of conduct policy outlines our expectations regarding employees’ behaviour towards their colleagues, supervisors/managers, and overall organisation.
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Corporate Responsibility Policy

We are committed to improving our performance. We will take into account technical developments, changing scientific evidence, costs and customer concerns and expectations in the development and implementation of all new social and environmental policies and procedures.
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Health and Safety Policy

Sprint Logistics are committed to the highest standards of excellence in fulfilment and logistics support. The same commitment to excellence is also applied to how Sprint Logistics implements its responsibilities for the health and safety of staff, students, visitors, and all those who may be affected by Sprint Logistics’ activities.
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Treating Customers Fairly Policy

Sprint Logistics ensures customers are at the very heart of all that we do. We are fully committed to providing the highest standards of customer service as well as dedicated to meet our customer complex requirements.
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Yes, all of our resources are free to download. 

All of our resources can be downloaded in PDF format. 

At present, all our resources are actively utilised in the daily operations of Sprint Logistics. In the event that any of these resources require updating, we will promptly remove them and re-upload the updated version. To indicate that a resource has been updated, we will assign it a new title reflecting the revision.

All of our policies are applicable to all emplpyees wthin the company. 

A statement or plan outlining an organisation’s commitment and approach to managing its environmental impact.

A set of guidelines and procedures governing the management and maintenance of an organization’s assets to maximize their value and optimize their performance.

A set of rules and procedures outlining how an organisation handles and addresses complaints from customers or stakeholders.

A policy that outlines the procedures and criteria for conducting background checks on prospective or current employees to verify their qualifications, employment history, and criminal records.

A policy promoting fairness, inclusivity, and equal opportunities for all individuals.

A policy outlining the rules and guidelines for safeguarding an organisation’s information assets, including data, systems, and networks, to ensure confidentiality, integrity, and availability while mitigating information security risks.

A quality policy is a statement or document that outlines an organisation’s commitment to delivering high-quality products, services, or processes. It establishes the organization’s quality objectives, principles, and guidelines to ensure customer satisfaction, continuous improvement, and adherence to relevant quality standards or certifications.

A policy that promotes equal opportunities for all individuals, regardless of their background, by prohibiting discrimination and ensuring fair treatment in various aspects such as employment, education, and access to services.

A policy that outlines an organization’s commitment to preventing bribery and corruption. It sets guidelines and procedures to ensure that employees and stakeholders act ethically, avoid conflicts of interest, and refrain from offering or accepting bribes in any form.

A policy that establishes standards of behavior and ethics expected from individuals within an organisation. It outlines principles, guidelines, and rules to ensure employees’ adherence to professional conduct, integrity, respect, and compliance with laws and regulations.

A policy that outlines an organization’s commitment to conducting business in a socially responsible and ethical manner. It includes principles and guidelines related to environmental sustainability, community engagement, ethical practices, employee welfare, and responsible governance.

A policy that outlines an organization’s commitment to providing a safe and healthy work environment for its employees. It establishes guidelines and procedures for identifying and managing potential hazards, promoting safety practices, and complying with relevant health and safety regulations to minimize risks and ensure the well-being of individuals in the workplace.

A Treating Customers Fairly (TCF) policy is a set of guidelines and principles implemented by businesses to ensure that they prioritise the fair treatment of their customers. It emphasizes ethical behavior, transparency, and putting customers’ interests at the forefront of business operations. The policy aims to promote trust, integrity, and good customer outcomes by providing clear information, delivering products and services that meet customer needs, and resolving any issues or complaints promptly and fairly.

QMS stands for “Quality Management System.” It ensures products or services meet customer requirements and quality standards, fostering continuous improvement.

QMS ensures consistent quality, standardised processes, issue identification, continuous improvement, compliance, customer satisfaction, and risk management in an organisation.

A QMS deployment plan is a structured approach to implement a Quality Management System in an organisation. It involves assessing needs, gaining leadership commitment, forming a team, designing the QMS, providing training, conducting pilot testing, creating a rollout plan, establishing a communication strategy, monitoring progress, and aiming for compliance and certification.

A GAP assessment is a process that evaluates the difference between the current state and desired state of a system or organisation. It identifies areas of improvement and helps prioritise actions to achieve objectives effectively.

The benefits of a GAP assessment include clear insights for improvement, better goal alignment, prioritisation, risk mitigation, data-driven decision-making, continuous improvement, resource optimisation, increased competitiveness, and enhanced customer satisfaction.

An ecological footprint is a measure of human impact based on several factors such as resources and ecosystem services that support lifestyle and population.

Sustainable practices include optimising transportation, eco-friendly warehousing, and reducing waste through recycling and efficient packaging.

The term “PE” stands for polyethylene.

A few examples of environmentally conscious consumables are biodegradable shipping tags, digital barcodes, and carbon neutral shipping services.

The adoption of electric vehicles stands as a crucial approach for environmental responsibility because shifting to electric deliveries significantly reduces carbon emissions and contributes towards sustainability goals.

Some benefits of ecologically friendly delivery ecosystems lead to the reduction in carbon emissions and a reduction in cost.

There are various services that a 3PL can provide for your business, but it is essential to make sure that your business requires these services otherwise it could cause unexpected issues.

A 3PL company appreciates your business requirements by conducting analysis of your business needs, supply chain complexities, and logistics requirements through an assessment process.

When searching for a 3PL you must be aware of your business’s potential scale of growth and the estimated increase in profits to determine whether searching for a 3PL is right for your business.

Usually, businesses of a medium to large scale would benefit from an omnichannel service the most but technically a business of any size would be able to benefit at least slightly.

You should ask questions about pricing, specialization. Reputation from other partners and efficiency of the solutions provided.

The marketing solutions we provide at Sprint Logistics include:

  • Pick/pack product and POS kitting
  • Direct marketing and mailing
  • Commercial print
  • Print on demand.
  • Exhibition handling and delivery
  • White glove service
  • Luxury and gifts service
  • Engraving

At Sprint Logistics we pride ourselves on our ability to understand our clients’ business requirements. We fully respect that attention to the finer details is invariably mission-critical to successful business growth. Having been in the 3PL space for over 30 years, Sprint Logistics have extensive experience in a wide range of industries. This journey has enabled our in-house IT and development team to create one of the most flexible and functional proprietary WMS (Warehouse Management System) platforms on the market.